Salesforce Professional Training

1. Cloud Computing Fundamentals

* Introduction to the Cloud Computing
* Evolution of Cloud Computing
* Comparisons with other Computing Techniques Fetchers
* Key Characteristics of Cloud Computing
* Advantages / Disadvantages
* Classification of Cloud Computing
* Based on as a Service Model
* SAAS(Software As A Service)
* PAAS(Platform AS A Service)
* IAAS(Infrastructure AS A Service)
* Based on Deployment or Access Model
* Public Cloud
* Private Cloud
* Hybrid Cloud

2. Salesforce CRM Concepts

* What is CRM
* How CRM can help?
* Salesforce CRM Navigation Terminology
* Compare Salesforce.com CRM with Other CRM Products
* Customization in Salesforce.com CRM
* Introduction to Salesforce CRM Setup tool
* Personal Setup
* App Setup
* Admin Setup

3. Salesforce.Com Cloud Overview

* Sales Cloud
* Service Cloud
* Collaboration Cloud

4. Project Development Life Cycle

5. Salesforce Editions

6. Apex data loader

7. Organization Administration

* Set your organization’s language & locale
* Manage Currency

8. Customization

* Create custom profiles & custom fields
* Define Dependent Pick list
* Customize lookup fields
* Customize Validation & formulas
* Customize Page layouts
* Customize standard related lists
* Use field - level security

9. Workflow

* Define Workflow
* Setup Workflow rules
* Setup Workflow tasks & alerts

10. Workflow Approvals

* Plan Approvals using workflow
* Use the approval wizard – standard vs. jump start
* Create Workflow Approvals

11. Security & Access

* Create & Manage Users
* Set Organization - Wide defaults
* Learn about record accessed
* Create the role hierarchy
* Learn about role transfers & mass transfer functionality
* Profiles, Login History

12. Data Utilities

* Learn about import solutions & Custom Object records using the data loaderL
* User mass delete
* Initiate weekly export
* Use Storage

13. Analytics

* Create custom reports
* Use advanced filters
* Use conditional highlighting
* Use custom summary formulas
* Use dashboards

14. Extending Salesforce CRM

* Learn about custom objects
* Learn about custom tabs
* Learn about custom web tabs

15. The Appexchange

* The AppExchange
* Install an app
* Delete an app

16. Visual Force

* Introduction and Tools
* Purpose of Visualforce
* MVC Architecture

17. Controllers

* Variables and Formulas
* Standard Controllers and Standard List Controllers
* Custom Controllers and Controller Extensions
* Using static resources and custom components
* Styling VF pages
* Overriding buttons, links and tabs with VF
* Using JavaScript in VF Pages
* Advance Examples

18. Apex

* Introduction to Apex
* Purpose of Apex

19. Apex Fundamentals

* Collections
* Loops

20. Apex Scheduling

* Triggers
* Invoking Apex
* Classes, Objects and Interfaces
* Testing Apex
* Dynamic Apex
* Batch Appex
* Debugging Apex
* Deploying Apex
* Deploying Apex in managed packages

21. sObjects and the Database

* What is an sObject
* SOQL and SQSL Queries